We understand, things come up. Plans can change, you forget, you are running late. Just like any appointment, your spot was reserved just for you. When you can’t make it, there is no way to fill that spot without notice. We have on many days a waiting list- and with proper notice we can fill your spot. If you don’t cancel 24 hours in advance we will charge your payment method for the session. If you need to cancel, please call or text 913-221-5591, or respond to the text confirmation with the appropriate response saying you wish to cancel, or to the email confirmation that you wish to cancel. Otherwise, you will have to pay the fee. It is the right thing to do- the therapists are hard working people whose bills don’t become absolved when you have things come up. We hope you understand.